Voice.ai Review

Verified

DONT TOUCH IT... EVEN WITH A STICK

I subscribed to Voice.ai and was later charged for an automatic renewal that I did not expect. I did not receive any prior email notification warning me about the upcoming renewal. I contacted support immediately after the charge and requested a refund. While they cancelled the subscription, they refused to refund the payment. So basically i paid for a service a can no longer access... In addition, the product was not even close to meet the expectations presented, and I stopped using it shortly after testing. Overall, the experience was horrible I would recommend to not give any of Xsolla's tools credit

Verified

Scammers, Bait and Switch on Yearly Plans — Avoid!

I purchased a 1-year subscription with Voice AI in July 2025 specifically because the plan guaranteed 3 million credits per month. Exactly 8 months into my contract, the platform became virtually unusable. The voice generations failed to process, and the output was full of constant technical errors. When I reached out to customer support regarding the broken service and my missing credits, they informed me that my plan now only provides 1 million credits per month. They unilaterally downgraded my account limits in the middle of a prepaid yearly contract and refused to honor the original agreement I paid for. When I requested a simple prorated refund for the remaining 4 months of defective service, they refused. I am now forced to file a formal E-Commerce dispute and chargeback with my bank for breach of contract and defective services. It is incredibly deceptive to change the terms of a subscription after a customer has paid in full. Do not lock yourself into a yearly plan with this company.

Verified

Unusable service, refund refused – Reported to EU authorities

I had a very disappointing experience with Voice.ai. The platform is extremely unstable, full of bugs and constant lag. The voice cloning feature does not work properly and is not consistent with what is advertised. Despite paying for an annual subscription and purchasing 5,000 credits (twice, to try their model training service that is absolutely garbage), the service remains unusable. When I requested a refund, it was refused. Their payment provider, Xsolla, also declined the refund but clearly stated that the responsibility lies with Voice.ai. After that, my emails were ignored and I stopped receiving any response from their support team. Users are required to pay before being able to just test the service, to just use their cheap software, and once issues are discovered, refunds are denied. In my opinion, this is an unfair practice. Since no resolution was offered, I have initiated a chargeback procedure through my bank and submitted a formal complaint through the European consumer protection channels (ECC-Net and EU ODR platform). I strongly advise caution before purchasing this service, and I advise you to report to your country’s consumer service. Shame!

Verified

if I could give a zero I would

if I could give a zero I would . Ultimate scam . I had to cancel my credit card to get them to stop charging me.

Verified

Excellent customer service

I experienced such excellent customer service — prompt replies, clear communication, and a genuinely positive attitude. My issue was resolved quickly and made the whole process smooth and stress-free. Truly a great representative of the company!

Verified

I had a problem with a voice model I…The finest, honest, most helpful company I know

I had a problem with a voice model I tried to download. When it downloaded the program crashed. Voice.ai was immediately responsive to my problem and we tried several solutions unsuccessfully. With every failed attempt they responded in good time with a further recommendation. This issue was finally solve by them and all is back to normal. The troublesome model even downloaded with no problem. I am very serious. The company responded to my every email quickly and with suggested solutions. It isn't often these days a company is as responsive as they were. I am a happy and loyal customer

Verified

Easy dubs

i downloaded it to troll in valorant and it’s so much fun. everyone falls for it lol. sounds super clean too, like there’s no lag and it’s easy af to use.

Verified

great AI voice changer

This is really a great AI voice changer. The way this voice changer doesn't struggle with things like gender voice conversion is truly spectacular. I have had so much fun messing with my family during the holidays with their mobile app.